Gateway

About Us

The team behind the conversational AI powering leading companies

For over a decade, we have been helping large Latin American companies transform how they serve, sell to, and retain their customers through intelligent conversations.

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Our mission

Make every conversation between a company and its customers smarter, faster, and more human.

We believe that conversational AI represents the most significant transformation in the business-customer relationship—not because it replaces people, but because it frees them to do what only humans can do.

At S1, we combine cutting-edge technology with deep expertise in the sectors where conversations matter most: banking, insurance, retail, healthcare, logistics, and telecommunications.

History

Building the conversational future for over a decade

2014

Founding of S1. First conversational automation projects in the financial sector.

2017

Launch of S1 Gateway, the first version of our multi-channel platform.

2019

Certification as a WhatsApp Business Solution Provider. Expansion into 5 countries.

2022

Integration of generative language models. Launch of S1 AI Agents.

2024

Surpasses one trillion messages annually. Presence in eight Latin American countries.

Values

What guides us in every decision

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Impact on perfection

We prefer to launch, measure, and improve rather than wait for the perfect solution. Value is created when technology touches the client's actual operations.

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Real association

We don’t sell software. We build long-term relationships where the client’s success defines our own. We grow when they grow.

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Rigor and confidence

We operate in sectors where trust is critical: banking, healthcare, and insurance. This demands high standards of security, privacy, and compliance.

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Diversity of perspective

Our teams combine engineering, design, business, and customer experience. The best solution emerges when diverse perspectives collaborate.

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Results orientation

Every project has metrics. Every quarter has a review. We do not measure success by features delivered, but by verifiable results.

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Constant curiosity

Conversational AI is evolving rapidly. We invest in research, in testing new models, and in maintaining an up-to-date perspective on the state of the art.

Management team

The people who make S1 possible

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CEO & Co-Founder

First Name Last Name

CEO & Co-Founder

Certifications and Recognitions

verified WhatsApp BSP Oficial
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Do you want to work with us?

Be part of the S1 team.

We are looking for people passionate about technology, customer experience, and making a real impact on businesses in Latin America.

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Ready to get started?

Transform how your company communicates with its customers.

Schedule a personalized demo with our team and discover the real impact of S1 on your operations in less than 30 minutes.

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