Gateway
verified Enterprise conversational platform

Conversations that convert into S1 ensures that you don't miss any.

S1 is the conversational AI platform that enables large enterprises to automate...

THE OPERATIONAL CHALLENGE

Your team receives thousands of conversations a day. Not all of them are resolved. Not all of them are measured.

chat_error

Scattered conversations

Messages and interactions lost across multiple disconnected channels, causing frustration and delays.

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Overwhelmed teams

Operating costs that scale linearly but do not increase your operation's actual resolution capacity.

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Data without decisions

Hundreds of daily chats close without analysis, resulting in the loss of crucial information about your customers' experience.

METHOD AND PLATFORM

How does S1 work?

We orchestrate cutting-edge technology to simplify conversational management, improve efficiency, and provide total visibility into your operations.

01
hub

Connect

check_circle All your channels in one place.

Integrate all your channels (WhatsApp, webchat, social media, telephony, and CRM) into a single, centralized console for your team.

02
smart_toy

Automate

check_circle The bot handles repetitive tasks, while your team attends to matters requiring judgment.

Our AI agents handle repetitive tasks immediately, while your human team addresses complex inquiries that require judgment and empathy.

03
analytics

It measures

check_circle Do you know how many conversations are resolved and converted, and where the cost lies?

View real-time operational reports and metrics. Analyze conversion rates, response times, and costs per interaction.

OPERATING RESULTS

Real, large-scale impact

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70%

Inquiries resolved without a human agent

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-40%

calls to the call center

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45s

average resolution time (vs. 8 min)

Attributed to Telco LATAM — an actual S1 client.

Let's talk about your surgery.

Does your company handle more than 100,000 conversations per month?

S1 is designed for high-volume operations in banking, retail, insurance, and telecommunications. If that is your context, let's talk.

timer Response in minutes
lock Bank-grade security
support_agent Local support in Spanish

They trust S1.

carrefour
majorel
provincia-net
tele-performance
tuenti
american-towe
bancoagricola
claro
grupo-salinas
izzi
kavak
multi-money
telvista
oxxo
sears
didi
atento
Banorte
carrefour
majorel
provincia-net
tele-performance
tuenti
american-towe
bancoagricola
claro
grupo-salinas
izzi
kavak
multi-money
telvista
oxxo
sears
didi
atento
Banorte
SECURITY & COMPLIANCE

Enterprise-grade security for critical operations

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ISO/IEC 27001

Information Security Management System (ISMS).

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ISO/IEC 27017

Specific security controls for cloud services.

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ISO/IEC 27018

Protection of personal data (PII) in public clouds.

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ISO/IEC 9001

Quality Management System for processes and services.

payment

PCI-DSS v4.0

Compliance with the security standard for payment transactions.

TUV-1-2
PCI DSS COMPLIANT